Terms & Conditions
Last updated: 14 October 2026
The terms that apply when you use canburyhomes.co.uk, including how to read the property information on this website.
1. About us and these terms
This website, canburyhomes.co.uk, is operated by Canbury Homes Ltd (“Canbury Homes”, “we”, “us” or “our”), a company registered in England and Wales with company number 07615809, whose registered office is Wickham House, 2 Upper Teddington Road, Kingston upon Thames KT1 4DY.
By using this website you agree to these terms. If you do not agree, please do not use the site. These terms cover your use of the website only. If you reserve or buy a home from us, that purchase is governed by your reservation agreement and sale contract, not by these terms.
2. Property information on this website
We take care to keep the information on this website accurate and up to date, but it is provided for general guidance only and may change:
- Images: computer-generated images, artists’ impressions and photographs are indicative. Finishes, landscaping, furniture and surroundings may differ, and items shown in photographs or show homes may not be included.
- Plans and measurements: floor plans, dimensions and areas are approximate and should not be relied on for ordering carpets, furniture or appliances. Do not scale from plans.
- Specifications, prices and availability may change without notice as a development progresses. Features such as solar panels and air-source heat pumps vary by development; check each home’s specification.
- Planning and development details describe our plans at the time of writing and may change, for example following planning decisions.
- No offer or contract: nothing on this website forms part of any offer or contract. The terms of any purchase are those in your reservation agreement and contract.
Please check before you commit
Ask our sales team to confirm any detail that matters to your decision before you reserve. Nothing in these terms affects your legal rights as a consumer, including your rights under consumer protection law.
3. Using this website
You may view, download and print pages from this website for your own personal, non-commercial use. You must not:
- copy, reproduce, republish or sell our content, images, CGIs or plans for commercial purposes without our written permission;
- use the website in any way that is unlawful or fraudulent, or that could damage, disable or overload it;
- try to gain unauthorised access to the website, its server or any connected system, or introduce viruses or other harmful material;
- use automated tools to copy or collect content from the website.
We do not guarantee that the website will always be available or free from errors or viruses, and we may suspend, withdraw or change any part of it at any time.
4. Intellectual property
The content of this website, including text, photographs, computer-generated images, plans, logos and design, is owned by or licensed to Canbury Homes Ltd and is protected by copyright and other intellectual property laws. The Canbury Homes name and logo are our trade marks and may not be used without our permission.
5. Enquiries and information you send us
When you contact us or register your interest through this website, you agree that the information you give is accurate. Our Privacy Policy explains how we use your personal data, and forms part of these terms.
6. Links to other websites
This website links to, and embeds content from, other websites and services, such as Google Maps, Vimeo, Kuula, Instagram, LinkedIn and WhatsApp. We do not control those websites and are not responsible for their content or availability. Their own terms and privacy policies apply when you use them.
7. Our liability to you
We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be excluded or limited by law.
Subject to that, and to your rights as a consumer, we are not liable for any loss or damage arising from your use of this website or from relying on information on it, including information about properties that you have not confirmed with us before deciding to proceed.
If you use this website for business purposes, we are not liable for any loss of profit, business, revenue, goodwill or opportunity, or for any indirect or consequential loss.
8. Complaints
If you have a concern about this website, please contact us at info@canburyhomes.co.uk. If you have bought or reserved one of our homes, complaints about your home are dealt with under our customer care procedures and, where it applies, the New Homes Quality Code, which includes the right to refer an unresolved complaint to the New Homes Ombudsman Service.
9. Changes to these terms
We may update these terms from time to time. The “Last updated” date shows when they last changed. Please check this page when you use the website, as the terms in force at that time will apply.
10. Law and jurisdiction
These terms are governed by the law of England and Wales. If you are a consumer, you may bring proceedings in the courts of England and Wales, or in the courts of Scotland or Northern Ireland if you live there. If you use the website for business purposes, the courts of England and Wales have exclusive jurisdiction.
11. Contact us
Canbury Homes Ltd, Wickham House, 2 Upper Teddington Road, Kingston upon Thames KT1 4DY
Email: info@canburyhomes.co.uk · Telephone: 0203 409 2009
